B2B

I am a restaurateur, do I get different prices?

As a restaurateur, you can benefit from special conditions in the B2B sector with KIMINO. KIMINO  is exclusively available in the On-Trade sector, and our online shop offers you the unique opportunity to enjoy and bring home KIMINO even outside of gastronomy hotspots like Nobu, ,The French Laundry, Mr Chow, Joel Robuchon restaurants and other culinary capitals.

We offer special conditions for B2B customers such as restaurateurs. If you're interested in a collaboration or would like more information about our offerings for restaurateurs, please feel free to reach out to our sales team at sales@kimino.eu. Our sales colleagues will get in touch with you promptly to answer your questions and find a suitable solution for your business.

Additionally, we are represented in major cities for restaurateurs through selected wholesalers. If you'd like to source KIMINO for your restaurant or bar in your region, we are here to assist and support you. We look forward to collaborating with you as a restaurateur and presenting KIMINO in your establishment. Kanpai!

Will I receive an invoice?

Yes, with every order, you will automatically receive an invoice sent to your registered email address. The invoice contains all relevant information about your order, including the products ordered, prices, shipping costs, and the total amount.

If you have any questions or comments about your invoice, you can always reach out to our shop team. They are at your service and will address your concerns as quickly as possible. Our goal is to provide transparent and reliable customer service, including the provision of clear and understandable invoices. Please do not hesitate to contact us if you need further assistance.

I am a wholesaler - can I include KIMINO in my portfolio?

Yes, we always welcome new wholesale partners. If you're interested in adding KIMINO to your portfolio, please feel free to contact our sales team at sales@kimino.eu. Our sales colleagues will get in touch with you promptly to discuss further details and explore a potential collaboration.

We are committed to expanding our network of wholesale partners and making KIMINO available in various regions. Your interest in KIMINO is highly appreciated, and we look forward to working with you as a wholesaler. If you have any questions or need more information, do not hesitate to reach out to us. We are eager to hear from you and build a successful partnership.

Is there a dedicated customer support or contact person for B2B customers to assist with questions, orders or concerns?

Yes, for our B2B customers, we have dedicated customer support and a point of contact. You are welcome to reach out to our sales team at sales@kimino.eu for any questions, orders, or concerns. Our sales colleagues are available at all times and are happy to assist you.

We aim to ensure that our B2B customers receive the best possible support and have a smooth experience with orders and other inquiries. Please do not hesitate to contact us if you need assistance or require further information. We look forward to working with you and providing you with the best possible service. Kanpai!